Terms and Conditions

Agreement between User and Concrete Jungle DTLA

Welcome to Concrete Jungle DTLA. The concretejungledtla.com website (the “Site”) is comprised of various web pages operated by Concrete Jungle DTLA (“Concrete Jungle”, “we”, “us”, or “our”). concretejungledtla.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the concretejungledtla.com website constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

concretejungledtla.com is an E-Commerce Site and serves as the digital platform for Concrete Jungle DTLA, a physical hub for:

• Commercial & Creative Space Leasing: Offering flexible, customizable container units for retail, office, and creative businesses.
• Event Information & Booking: Providing details and booking capabilities for community events, workshops, and private event space rentals (e.g., pickleball courts, skate park).
• Tenant Directory & Features: Showcasing our diverse community of entrepreneurs and artists.
• Optional Services: Facilitating subscriptions or bookings for premium amenities or services offered by Concrete Jungle DTLA.

Your use of this Site signifies your understanding and acceptance of these Terms, whether you are browsing for information, inquiring about leasing, booking an event, or interacting with our community features.

Privacy

Your use of concretejungledtla.com is subject to Concrete Jungle DTLA’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting concretejungledtla.com or sending emails to Concrete Jungle DTLA constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Concrete Jungle DTLA is not responsible for third-party access to your account that results from theft or misappropriation of your account. Concrete Jungle DTLA and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Concrete Jungle DTLA does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use concretejungledtla.com only with the permission of a parent or guardian.

Rentals

If you have rented equipment and it is damaged at the end of the event, you are responsible for the cost to repair or replace the equipment and authorize Concrete Jungle DTLA to charge your credit card for the actual costs.

Cancellation/Refund Policy

Non-Merchandise fees for event bookings and equipment rentals are non-refundable and non-transferable. Under certain circumstances and only with written approval from Concrete Jungle DTLA, we will transfer a booking but we retain the right to refuse transfer at the sole discretion of Concrete Jungle DTLA. All Leasing Space Bookings and Rental fees are Final Sale.

Booth License Subscription 

By purchasing a Booth License Subscription, you agree to have your credit or debit card automatically debited each month on the 1st of the month for the Booth License you selected. Booth License Subscriptions may be canceled at any time but will remain in full effect until you cancel the booth license subscription by requesting it by sending us a support ticket via Customer Support or by logging into your profile page and canceling the booth license subscription online.

Late Arrivals and/or Missed Events

All fees are forfeited in the event of a no-show or in the event of a late arrival as described on the event booking page.

Force Majeure

Neither Party will be liable for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy.

For the avoidance of doubt, Force Majeure shall not include (a) financial distress nor the inability of either party to make a profit or avoid a financial loss, (b) changes in prices or conditions, or (c) a party’s financial inability to perform its obligations hereunder.

Links to Third Party Sites/Third Party Services

concretejungledtla.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Concrete Jungle DTLA and Concrete Jungle DTLA is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Concrete Jungle DTLA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Concrete Jungle DTLA of the site or any association with its operators.

Certain services made available via concretejungledtla.com are delivered by third-party sites and organizations. By using any product, service or functionality originating from the concretejungledtla.com domain, you hereby acknowledge and consent that Concrete Jungle DTLA may share such information and data with any third party with whom Concrete Jungle DTLA has a contractual relationship to provide the requested product, service, or functionality on behalf of concretejungledtla.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use concretejungledtla.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Concrete Jungle DTLA that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Concrete Jungle DTLA or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Concrete Jungle DTLA content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Concrete Jungle DTLA and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Concrete Jungle DTLA or our licensors except as expressly authorized by these Terms.

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

Concrete Jungle DTLA has no obligation to monitor the Communication Services. However, Concrete Jungle DTLA reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Concrete Jungle DTLA reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Concrete Jungle DTLA reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Concrete Jungle DTLA’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Concrete Jungle DTLA does not control or endorse the content, messages or information found in any Communication Service and, therefore, Concrete Jungle DTLA specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Concrete Jungle DTLA spokespersons, and their views do not necessarily reflect those of Concrete Jungle DTLA.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials Provided to concretejungledtla.com or Posted on Any Concrete Jungle DTLA Web Page

Concrete Jungle DTLA does not claim ownership of the materials you provide to concretejungledtla.com (including feedback and suggestions) or post, upload, input or submit to any Concrete Jungle DTLA Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Concrete Jungle DTLA, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Concrete Jungle DTLA is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Concrete Jungle DTLA’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Third Party Accounts

You will be able to connect your Concrete Jungle DTLA account to third party accounts. By connecting your Concrete Jungle DTLA account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by Concrete Jungle DTLA from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Concrete Jungle DTLA Content accessed through concretejungledtla.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Concrete Jungle DTLA, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Concrete Jungle DTLA reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Concrete Jungle DTLA in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Concrete Jungle DTLA agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Concrete Jungle DTLA and/or its suppliers may make improvements and/or changes in the site at any time.

Concrete Jungle DTLA and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on the site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. Concrete Jungle DTLA and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Concrete Jungle DTLA and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability, or otherwise, even if Concrete Jungle DTLA or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.

Termination/Access Restriction

Concrete Jungle DTLA reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Concrete Jungle DTLA as a result of this agreement or use of the Site. Concrete Jungle DTLA’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Concrete Jungle DTLA’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Concrete Jungle DTLA with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Concrete Jungle DTLA with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Concrete Jungle DTLA with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Concrete Jungle DTLA reserves the right, in its sole discretion, to change the Terms under which concretejungledtla.com is offered. The most current version of the Terms will supersede all previous versions. Concrete Jungle DTLA encourages you to periodically review the Terms to stay informed of our updates.

Contact Information

Questions about the Terms of Service should be sent to us via email at support@concretejungledtla.com or through our contact us page.

Effective as of September 09, 2025